I was recently invited to give a talk on the basics of leadership – at a closed door corporate event which one of my clients hosted for their retail management staff.
It was out in the mountains – I got to fly back to the city while the managers face three days of leadership/team metaphor… a.k.a. Gruelling physical challenge.
The very cool, diverse group of people helped me figure out (and apply real world examples to) the following psychological criteria for exceptional leadership.
Best of all, it’s a acronym (who needs another numbered list anyway?):

Cold calling tips and sales techniques leave most sales-people in the cold.


